Toynelo Payment Policy

1. Accepted Payment Methods

At Toynelo, we offer a variety of secure payment options to ensure a safe and convenient shopping experience. We accept:

• Credit & Debit Cards: Visa, MasterCard, American Express

• PayPal

• Apple Pay & Google Pay

• Bank Transfers (for bulk orders — contact us for details)

All payments are processed in Great British Pounds (GBP).

2. Payment Processing

• Payments must be completed at the time of purchase.

• Orders will not be processed or shipped until full payment has been successfully received.

• If a payment is declined or fails, the order will not be confirmed.

3. Pricing & Currency

• All prices listed on Toynelo are in GBP (Great British Pounds).

• Prices may change without prior notice.

• Any applicable taxes and shipping fees are calculated at checkout.

4. Secure Payment Processing

Toynelo uses SSL encryption and trusted payment gateways to ensure secure transactions.
We do not store your credit card or payment details on our servers.

5. Refunds & Chargebacks

• Refunds are issued according to our Return & Refund Policy.

• Unauthorized chargebacks will be disputed.

• If you experience any order or payment issue, please contact us first at contact@toynelo.com.

6. Fraud Prevention

Toynelo reserves the right to cancel or hold any order suspected of fraudulent or unauthorized activity.
Additional identity verification may be required for high-value purchases.

7. Contact Us

Store Name: Toynelo
Company Name: Khmaissi Solutions LLC
Company ID: 2025-001649411
Address: 37 Ablett St, London SE16 3BL, United Kingdom
Email: contact@toynelo.com
Phone: +44 7482 794283

Customer Service Hours:
Monday to Sunday — 09:00 AM to 6:00 PM (London Time)

We aim to respond to all emails within 1–2 business days.